GENEnova is committed to providing you an enjoyable experience while maintaining your privacy. The information that we obtain from you, while using our website or mobile application, helps us to enhance your usage experience and provide you with information that is specific to your needs and preferences.
We may collect data regarding your Internet browser and the IP address of your computer or other device you use to access the Site, which may be used to personalize our services for you as well as to generate aggregated, non-identifying information about the use of the Site. Our systems also automatically record certain information about how each visitor uses and interacts with the Site, such as but not limited to recording page views, time spent on pages, login frequency, profile settings, search terms entered, bounce rate, referring website, and other information. We may use third party applications and services such as Google Analytics to help us analyze and process such data, in which case such data will be provided to such third parties in aggregated, non-identifying form.
If you do not want to have cookies placed on your computer, you can set your browser to refuse or remove cookies by following the instructions in your browser's "help" file. However, doing so will limit system performance, may not allow you to take advantage of certain features on our Site and even cause certain features of the Site to malfunction.
We may share your information with selected vendors and business partners with whom we work ("Service Providers"). These Service Providers provide functions on our behalf such as credit card processing, data and tracking analysis, customer service, market services etc in order to complete the transactions and offer you the best service on our Site.
We may use your personal and transactional information internally for our business purposes, including among other things, to offer our own, our affiliates' or third-party products and services that we think you may find of interest. We may use your email address to contact you to respond to your customer service inquiries. You can elect not to receive emails from by unsubscribing to our emails or by contacting us as indicated below. As noted above, we may provide aggregate statistics, which do not include Personal Information, about our customers, sales, traffic patterns and related Site information to reputable third party vendors. We sometimes use this aggregated data (such as what areas of our Site are visited most frequently, what services are most used, what products are most popular and how often our emails are opened etc.) for research and commercial purposes. This information helps us develop a better site that is more useful and accessible to you as well as offer better products and services to you but is never associated with any Personally identifiable information.
We only reveal Personal Information to unaffiliated third parties if:
you request or authorize it;
the information is provided to help complete a transaction for you;
The security of your Personal Information is important to us, and all GENEnova accounts are protected by a password to maintain privacy and security on the Site. To help maintain the security of your Personal Information, it is your responsibility to maintain the confidentiality of your GENEnova password and to sign off when you are finished accessing your GENEnova account.
On our end, we limit employee access to sensitive Personal Information to a need-to-know basis, we do not store any clear text passwords, and we utilize strong encryption to protect your Personal Information online. That said, due to the possibility of hardware or software failure, unauthorized entry or use, and other factors, we can‘t guarantee the absolute security of information on our systems.
We may offer links to the websites sites of other companies but we are not responsible for the privacy practices of any third parties or the content of linked sites, nor are we responsible for how these other companies collect, use, disclose or secure the information you provide them. If you choose to access a third party website linked to or from our Site, you do so at your own risk. We do encourage you to read the applicable privacy policies and terms and conditions of such parties or web sites.
If you have any questions or suggestions with respect to this policy, or if you wish to ask us to delete, correct, or show your information at anytime, simply contact us.